Clinical research services
We provide full clinical research servicesRegulatory Affairs services
We are local experts, we pave the way
In an increasingly regulated, complex and changing environment, a sound regulatory approval strategy is paramount to any trial’s success. Our staff are local experts in the culture and expectations of the regions, and this, paired with a broad therapeutic and regulatory experience, allows to accelerate trial approval.
Our regulatory affairs service offerings:
- IMPDs
- Strategic regulatory plans
- Clinical trial applications
- Competent authority submissions
- Ethics committees submissions
- Voluntary harmonization procedure submissions
- Clinical trial agreements
- IMP labels
- Import and export licenses
- EU legal representations
- Translations
- Patient insurance expeditions
Clinical Operations services
We provide on the ground targeted support to the clinical sites
It takes both technology and deep clinical expertise to enable data-driven decisions in clinical monitoring. Pivotal’s clinical trial intelligence solution consolidates data on a single platform helping our teams transform insights into actions, anticipate trial risks and predicts the impact. We identify and manage key risk indicators to reduce danger and improve study efficiency.
Pivotal’s project managers will lead and coach the team throughout the clinical study to achieve the maximum potential. Our project leader will power the potential of our clinical trial intelligence solution to identify and remove any significant impediment for the study. The team, our CRAs, will work on the ground with the clinical sites to provide targeted site support that improves study compliance and site engagement.
Pivotal’s clinical team is full of energy-driven and cross-functional people with a profound experience in executing and managing clinical trials in all phases (I to IV) and covering most of the leading and more complex therapeutic areas.
Our clinical operations service offerings:
- Site selection
- Study initiations
- Project management
- Patient recruitment
- Risk management
- Onsite monitorings
- Remote monitorings
- Site management
- Vendor management
- Sites payments
Patient Journey services
We are patient-centric, is part of our DNA
We aim to improve patient outcomes, and patient-centered thinking is an essential part of achieving that. Patients´view, preferences and experiences should drive clinical trial design. Our patient´s centered services leverage the patient´s perspective to enhance awareness, recruitment and retention. C-Lys is a cloud-based patient´s management platform that is fully customizable to your study and provides a range of automation and survey solutions to manage patient recruitment efficiently.
Our Patient Journey team combines expertise in digital marketing, therapeutic disease and clinical trial regulation, and it adopts an agile philosophy for the project´s execution.
Our patient journey service offerings:
- Patient population research
- Patients´ insights reports
- Awareness campaigns
- Study websites
- Study materials
- Media campaigns
- Online communities
- Patient-centered ICF and protocols
- Recruitment and retention plans
- Patient management platforms
- Pre-screen patients
- Patient data captures
Data Management services
Data lovers, we leverage the value beyond the numbers
We provide flexible and accurate data management solutions that ensure integrity, accountability and speed. From database build to database lock, Pivotal provides clean data in real-time. We use the latest EDC technology to capture, integrate and standardize clinical data. Our data managers and programmers transform data into insights. We have extensive experience across a broad range of therapeutic areas and different clinical phases, from Phase I to IV.
Pivotal’ s data management team is seasoned in information technology and pharmaceutical research data analysis. Many hold advanced degrees in math, science, or computer science.
Our clinical data management service offerings:
- Database design, development and validations
- Query design, development and validations
- Data cleaning
- Randomization management
- Medical coding
- AEs reconciliation
- CDISC dataset production (SDTM and ADaM)
- Data transfer and integrations
Biostatistics services
We understand study data,
we deliver the right outcome
In an increasingly regulated environment, we enhance biostatisticians’ job as they play a crucial role in accelerating timelines and improving the quality of submissions. Our biostatisticians use the latest technology to help you in the study design; they provide regulatory support and effective analysis and reporting. At Pivotal, we pride ourselves in building a biostatisticians team with in-depth regulatory knowledge and specific therapeutic expertise, matching our customers’ needs, to providing accuracy, speed and flexibility with study reporting. Our rigorous validation and quality control processes will eliminate the need for corrections and ensure accurate reports.
Our biostatisticians´ team is seasoned in information technology and pharmaceutical research data analysis. Many hold advanced degrees in maths, science, or computer science.
Our clinical biostatistics service offerings:
- Statistical analysis plans and integrated analysis
- CDISC dataset productions (SDTM and ADaM)
- Tables, listings and figures
- Derived datasets design, development and validations
- Patient profiles
- Statistical analysis reports
- Data safety monitoring boards
Medical services
We help transform science into new therapies
We have a very talented medical team. Our medics bring to the table their solid scientific background, medical expertise and connections in the scientific community.
We will help you find the most direct path from science to novel treatments through our therapeutic centers of excellence. Pivotal connects your clinical study or program with a medical team with extensive clinical trial experience and deep therapeutic insight. We provide flexible solutions from protocol conception and expert medical monitoring services to writing and reviewing final study reports and publications.
Our medical service offerings:
- Medical monitoring
- Medical training to study teams
- Support for regulatory submissions and representations
- Medical writing assistance for publications, posters and abstracts
- Medical writing assistance of protocol-related documents (IB, Study Protocols, ICFs, CSRs, among others)
- Post-marketing support to marketing and R&D departments
Pharmacovigilance services
We have a proactive approach which enhances safety risk control
In a time of unprecedented acceleration in clinical development and ever-changing regulatory landscape, Pivotal will keep you in control of your drug safety. Our proactive approach allows us to get ahead of safety problems and maintain trial integrity and a lower risk profile. We use the latest Oracle Argus technology and leverage our near real time analytics platform to identify safety trends. To enhance risk control.
Our staff are highly skilled medical and Eudravigilance-certified safety professionals fully versed in the regulatory requirements and with deep therapeutic expertise.
Our pharmacovigilance service offerings:
- Eudravigilance responsible persons
- Safety database set-ups
- SAEs/SUSARs management and reportings
- Patients narratives
- Annual safety reports
- Development safety update reports
- Listings
- SAEs reconciliations
- Safety advisory boards
Quality Assurance services
We strive for excellence in everything we deliver
Our QA team aspires to excellence and ensures that our teams perform to the highest standards. This experience is leveraged in our quality assurance service offerings. We help customers to develop or update their quality systems and procedures and to conduct 3rd party audits.
Pivotal’s QA team is assembled by professionals with extensive clinical research experience and knowledge of the GCP guidelines and regulations. Our team is versed in 21 CFR Part 11 compliance and uses a controlled Agile methodology for software development and validation.
Our quality assurance service offerings:
- System audits (SOPs, processes and staff training)
- Clinical site audits
- Trial master file audits
- Protocol and ICF audits
- Clinical study documents audits
- Clinical database audits
- Laboratory audits
- Vendors audits
- Support clients in the preparation for regulatory bodies inspections
- GCP training services