Who we are

Our Story

Transforming for long term value

Pivotal was born in 2001 surrounded by an environment of high scientific tenure and drive. Our founder, Dr. Ibrahim Farr, launched Pivotal to share and implement scientific strategies and best project practices that make clinical trials more efficient and maximize our client’s drug development program’s.

We are a company with as many as 200 employees and operating in more than 22 countries we have built focused specialization across all therapeutic areas and founded a strong oncology, innovative therapies and early phases hub that enable us to tackle our customers’ most difficult challenges. After 20 years of hands-on experience, we master clinical research.

Pivotal has heavily invested in becoming a data- driven CRO that prioritizes mobility. We dive deep into clinical trials by leveraging our near real-time advance analytics and visualization platform. We discover data-driven insights to anticipate trial risks and predict their impact. We are a technology-savvy organization. This has made us an efficient, agile and resilient company that is very focused on our customers.

Our approach to clinical research can be summarized in our Innovative Organizational Model: connected with the clinical research and technology ecosystem, data-driven, agile and customer-centric.

2001

Foundation

Pivotal was founded by Dr. Farr

2005

Cross-border trials

Launched the Pivotal´s Partnership Model globally

2009

Pharmacovigilance

Launched global PVG services

2010

EU Footprint

Started operations in Portugal, Italy, France, Germany and UK

2014

West EU & Central EE Consolidation

Rolled out presence and operations in 7 additional EU countries and covered almost 22 EU countries

2019

Danah

Created Danah, our eTMF, CTMS and analytics platform

2020

Patient Journey Services

Acquired Akcelis, a patient journey services company

Today

Pivotal has as many as 200 professionals, (>92% are employees).

Our Leadership Team

Leading through uncertainty and complexity

Our Culture

Builders of a better clinical research world, builders of a great place to work
Dr. Ibrahim Farr
Dr. Ibrahim Farr
Chairman &
Chief Executive Officer

At Pivotal, our purpose is building a better clinical research world. The insights and quality services we provide help build trust and confidence in the clinical research industry.

At Pivotal, our purpose is also building a great firm that attracts, develops, excites and retains exception people. Everyone in the company is responsible for creating leaders around us, for leveraging diversity as an asset.

By doing so, we play a critical role in building a better clinical research world for our people, for our clients and for the patients.

We have built a real value driven organization. Our values act as our ‘North Star’ guiding our people in all our work, from our recruiting interview to our team evaluations, to how we interact with our clients.

Trust
We generate trust and closeness. Trust is the single most important ingredient we put in all clinical trials. We deliver transparently as agreed.
Impact
We make decisions based on data. We prioritize work based on the impact on our client’s performance indicators. We are predictive, proactive and not reactive.
Meticulous
We strive for quality in everything we deliver, we prioritize clinical quality by design and risk management.
Unite
We like to share our knowledge with the clinical research community. We know that as a team, the whole is more than the sum of its parts.
Care
We bring people together with the same values. We are inspired by the lives of our patients. We have integrity in all our actions.

Our Locations

We provide local knowledge with European experience
Copenhagen

Herlev Hovedgade 195A
2730 Herlev – Copenhagen
Denmark

Frankfurt

Börsenstrasse 15
60313 Frankfurt
Germany

Amsterdam
Kabelweg, 22
1014 BB Amsterdam
The Netherlands
Brussels
4, rue de la Presse
1000 Brussels
Belgium
Budapest

Váci út, 33B
1134 Budapest
Hungary

Warsaw

ul. Grzybowska 5A
00-132 Warsaw
Poland

Stockholm

Box 5814
102 48 Stockholm
Sweden

Rome

Via Curtatone, 3
00185 Rome
Italy

Paris

Rue Jean Jacques Rousseau, 23-25
75001 Paris
France

London

Gray’s Inn Road, 253
WC1X 8QT London
United Kingdom

Barcelona

Calle París, 45-47, entresuelo, 3ª
08029 Barcelona
Spain

Madrid

Calle Gobelas 19, La Florida
28023 Madrid – Spain
Tel: + 34917081250
Fax: + 34917081301

Lisbon

Rua Prof. J. Mineiro, 16-1A
2730-146 Lisbon
Portugal

Bucharest

21 Ivan Petrovici Pavlov Street
Ground floor, Room 2, 1st District
Bucharest
Romania

Dublin

71 Lower Baggot Street
Ground floor, Dublin 2, D02 P593
Ireland

Our Global Partners

We care for our partners, we share our reputation

Since our foundation, we have worked on building the best partnerships. We have a consolidated ecosystem of outstanding partners that allows us to conduct trials at a global scale. Since trust is such an important intangible factor in a partnership, we have developed The Pivotal Partnership Model that contains the essence of how we work. Everything from dealing with client relation to executing global clinical trials, training our team and streamlining communications is defined.

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