Patient Journey, Recruitment & Retention
Empowering Patients, Accelerating Trials
We’re committed to improving outcomes through true patient-centricity. Clinical trials are most effective when designed around real-world experiences, preferences, and needs. Our tailored services enhance awareness, recruitment, and retention by embedding the patient perspective at every stage of your trial.
C-Lys, our proprietary cloud-based platform, streamlines recruitment and retention with customisable automation and survey tools — ensuring a seamless experience for both sites and participants.
Pivotal’s Patient Journey teams blend their expertise in digital engagement, therapeutic areas, and clinical regulations, delivering agile and effective solutions that support your trial from first contact to final visit.
Our patient journey services
Working closely with your study team, we design tailored recruitment strategies that raise awareness, support sites, and improve the patient’s experience from start to finish.
Our Solutions for Biotechs
We offer end-to-end clinical development solutions tailored to your needs. Whether you’re preparing for first-in-human or managing a global Phase 3 trial, our agile team delivers expertise, insight, and hands-on support at every stage.
